Step 1
Compare the current plans
Use the live Pricing page as the source for current features, limits and amounts. Help articles can explain the process, but pricing and included features may change over time.
- Who the plan is designed for
- Number or type of listings included
- Professional profile or team features
- Promotional or visibility features
- Billing period and renewal terms
- Any usage limits or eligibility requirements
Step 2
Review the payment details
Before confirming payment, check the selected plan, billing period, currency, total amount and account receiving the features. Correct account and invoice details are especially important for agencies and team accounts.
Step 3
Keep the payment confirmation
Save the receipt, transaction reference or confirmation email. If features do not appear after a successful payment, check the correct account first and then contact support with the non-sensitive payment reference.
Do not send support your password, full card number or one-time banking code.
Step 4
Upgrade or change a plan
Use the available plan-management controls in your dashboard. Review how the change affects the billing period, existing listings, team access and any unused features before confirming.
When the required option is not available, contact support before purchasing a second overlapping plan.
Step 5
Cancel or stop renewal
Use the cancellation or renewal controls shown for your subscription, where available. Cancellation can stop a future renewal without automatically reversing a completed charge or removing the current paid period.
Review the current Refund Policy and the terms shown during purchase for eligibility, timing and exclusions.
Step 6
Request billing help
Provide the account email, plan name, payment date, transaction reference and a clear description of the issue. Share only the minimum information needed to locate the payment.
FAQs
Frequently asked questions
Where can I see current AR Empires prices?
Use the live Pricing page for current plan amounts, features, limits and billing options.
Why are paid features not showing?
Confirm that you are signed into the account used for payment and that the transaction completed successfully. Then contact support with the transaction reference if needed.
Can I change my plan later?
Use the plan controls currently available in your dashboard. The effect and timing of an upgrade or change can depend on the selected plan and billing period.
Does cancelling automatically create a refund?
No. Cancellation and refund eligibility are separate. Review the current Refund Policy and purchase terms for the applicable conditions.
What payment information can I send to support?
Send the account email, payment date and transaction reference when needed. Do not send your password, full payment card number or one-time banking code.